Excellent customer service, great price, quality workmanship
My roof was damaged by a falling tree and I contacted Carolina Roof Rescue to give me an estimate. They gave me a "roof analysis" and offered great advice as to what the roof needed, for example, vents. (The original roof had been installed incorrectly.) The old roof was removed and the new one was installed in one day! They also handled cleanup and David B. performed a thorough follow-up inspection. (Thank you, David!) I'm VERY PLEASED with the result and with their professionalism.
- Dennis .
My roof was partially damaged when a large pine tree fell sending two branches through the roof. I called Carolina Roof Rescue and they immediately sent David out to assess the damage. I was pleasantly surprised when he reported that the damage was limited to two places and that it wasn’t serious. So, he plugged the holes and said he would send me a written estimate the next day which he did.
Again, I was pleasantly surprised as the estimate was very reasonable. David came two days later and did the complete repair.
David was very friendly and professional. He kept me informed during the whole process. In short, we couldn’t be happier, and I can fully recommend Carolina Roof Rescue to anyone in need of friendly/professional roofing work.
- Chris .
Professional, Thorough, Accomodating
The quality of work performed by the roofing staff was matched only by the organized, professional coordination of all logistics and financial variables by its headquarters. We couldn't be more pleased with the outcome, as well as the process and relationship cultivated with Carolina Roof Rescue to achieve it.
- Ryan .
Very well organized, Hard working, Professional , Honest
I was very impressed with this company, quick response, excellent work ethics , did exactly what was needed to be done , good job of cleaning up when job complete. I would highly recommend this company for roof replacement. extremely happy with quality of work.
- Carl .
Professional and Timely
Excellent service--went beyond expectations and offered good advice.
- PennyW .
David promptly responded to my call for assistance, arrived on site the following day, repaired and replaced damaged roof shingles, and also resealed a nearby leaking gutter joint. Although it was a small job for him, he understood my concern that it be done promptly by a professional with attention to detail. He is affable and his work result excellent. I enthusiastically recommend Carolina Roof Rescue when you need prompt, courteous, skilled roofing repairs.
- Lindsay .
Had a great experience with this company. A bad hail storm left us needing a new roof. They were super helpful and patient with our insurance company delays, went above and beyond to help us out after we were assigned a terrible adjuster from insurance. Highly recommend this company!
- Alex .
We needed some roof repair work done before we could sell our home. Thorough and speedy service!
- Colt .
Couldn't be Happier
All contacts and work were of the highest professional quality. Work was done as expected, on time and fairly priced. Jeremy even went "above and beyond" to offer help that I needed with other contractors. Very pleased.
- Win .
Found my roof to be OK except for vent pipe boots. Provided a device I had never seen before to prevent leaks. Very economical solution. Totally honest & professional.
- Bill .
- Brian .
Very pleased with the work done. Would recommend them!
- Sherry .
Superior products and people
Roof replacement for my house was next to effortless with these guys. It's a rental property that I live some distance from; I didn't even have to drive to the property or deal with my insurance agent, except once, initially. Mr. Batson is an exceptionally efficient project manager; he kept in close contact with me throughout the process of inspection, estimation, installation, and disbursement of funds. I have recommended Carolina Roof Rescue to family members but would never do so unless I were positive of the reliability of the company. For other rental properties and my residence, I will stick with this company.
Dr. Gay Claiborne
- Gay .
Fair and reasonable
I had loose shingles that were being shifted by the rains and winds. Jeremy came out to quote the job and was very professional from moment one. He took the time to explain what the problem was and gave me options on repairs. He was open and honest about the costs involved and was not pushy about one option or the other. I would definitely recommend Carolina Roof Rescue to anyone needing repairs or patches done and will use them for any roofing jobs I need in the future.
- Chris .
Professional, Friendly and Quick Service
a tree fell on my house in the morning and by mid-afternoon Carolina roof rescue was at my house to fix the damage. They covered the huge hole with a tarp and gave me an estimate for the insurance company. They also gave a copy of their insurance coverage which further convinced me they had nothing to hide. We decided to go with them and it was the best decision ever! Hey started working on the house as soon as we received payment from the insurance company. They communicated every step of the repair process with us very clearly and in a timely manner. Oftentimes, they informed me who would be arriving and by what time. This information was very helpful with my busy schedule. My home looks like it was never damaged. The neighbors are impressed at how good it looks as well. Overall, we were thoroughly impressed and highly recommend them for your roofing needs.
- tamika .
Excellent response time and service
David was extremely responsive and interested in satisfaction of the job. Excellent service and attention to detail. Very honest contractor. Highly recommend.
- John .
High Quality, Attention to Detail
it was very obvious that Roof Rescue main goal is customer satisfaction.
The crew was very efficient and professional. The job started when they said it would and they finished well before the estimated time of completion. The quality of work and materials is all top notch and the finished roof looks incredible. After they cleaned up you couldn't tell they were there unless you look up at the roof
Thanks guys for all the hard work and effort.
- David .
Reliable and honest
Ropf Rescue came out and fixed my roof quickly and professionally. They are very reasonably priced. I would recommend them to everyone. I will use them again.
- Kristopher .
Superb experience from start to finish.
From the time we spoke with the owner until the job was completed there was not a moments problem. The supervisor came to the house spoke with us and his crew to see if there were any needs or concerns. Near completion of job he was here and saw a shingle that needed to be slightly trimmed and had a workman to do so. The yard and gutters were totally cleaned out and picked up of debris. A heavy magnet was run throughly around the yard to be sure all metal objects were gotten up-even went between and behind shrubbery. Jeremy-the owner was he twice to check on satisfaction. The crew members we very respectful of our property and to us. We highly recommend Carolina Roof Rescue if you want a hassle free roofing experience.
- Bill .
Prompt professional roof replacement .
This is only the second roof I have ever replaced . Jeremy's estimate was spot on with what the insurance company estimate was . The work was performed quickly and the clean up was very detailed. Only found two nails and this was a big job. Would recommend Carolina Roof Rescue to anyone . Roof looks great.
- Larry .
I have worked with many contractors throughout the years. This operation and crew is at the very top of their game.They work like it well oiled machine. I highly recommend using their services. Carolina Roof Rescue has my future business.
- Steven .
Professional, friendly and quality service
Carolina Roof Rescue was very professional, completed the job on schedule and in accordance with the estimate provided. I highly recommend Roof Rescue for any roofing needs.
- Greg .
Friendly, professional, quality job
Had a bad experience with my insurance company and this company helped me to provide good information to the insurance and was very patient to wait out the results. They provided me with a quality product and great service in a timely manner. Thanks for a job well done.
- Mark .
Roofing done RIGHT!
If all business transactions with contractors went as well as my interaction with Carolina Roof Rescue the world would be a better place! This company only uses premium building materials and has experienced professional crews to install those materials. Great price, great communication, overall great experience. You can tell they take pride in what they do. If you need a new roof call these guys first, you will not regret it!
- David .
Local Man Does It Right
I asked for quotes for my re-roof from all over the internet. Many never responded and of all the quotes I got, ROOF RESCUE beat them all by $1000. Not just for some cheap roof job, but they stripped my old roof and sold me quality 30 year roofing shingles. To top it all, they were there on the day promised and were done and gone in lwss than 6 hours.
This young man is a go-getter. I recommend him to anyone, anytime!
- Pete .
Jeremy with Roof Rescue came out right away, inspected our roof, identified storm damage and walked us through the insurance process from start to finish. The job was completed as promised without a down payment. I would definitely recommend this company to anyone.
- Justin M
Roof Rescue had done numerous homes for our custom homes. Great communication, service, and cleanliness. I highly recommend for new construction, reroofs, and repairs.
- Scott .